The role of an HR and benefits professional can feel like walking a tightrope — balancing costs, employee experience and ever-changing regulations. Mid-sized organizations’ HR and benefits teams are often spread so thin there’s hardly any capacity to keep up, let alone stay ahead. But with the advent of generative AI, it’s now possible to streamline and improve efficiency in the everyday work of HR. However, not all AI is made equal.

Expert is an AI assistant that has set out to simplify the work of HR. Built by HR professionals for HR professionals, Expert is being used to search and summarize policy documents, draft HR communications, stay up to date with the latest regulations that affect HR policies and benchmark industry best practices, all in one. Expert is transforming the way HR works.

With teams strapped for resources, how do you do more with less?

AI assistants are taking a permanent place in every industry and field. According to Goldman Sachs, global productivity is set to increase over the coming years due to the adoption of generative AI and its spread.

Though AI in HR is still evolving in its implementation, its most obvious area of impact is in the streamlining of operations. The day-to-day routine work. Expert’s AI technology has proven to help small HR teams save major time — up to 40%. By alleviating the pain points of repeated tasks and processes, AI can cut through the tedious to make way for the transformative.

Another area of AI-sponsored breakthrough is in data analysis. The spike in the use of HRIS software across companies seemed promising, but left many HR teams with volumes of data and no time or means of drawing out useful insights from them. AI in HR offers the opportunity to not only automate tedious tasks but analyze vast amounts of employee data and provide instant insights, reshaping the future of HR practices.

Does the good outweigh the bad in AI adoption?

With the potential to be a major time-saver for HR teams, AI still manages to conjure up feelings of hesitancy. A major problem being the lack of human oversight in generative AI to ensure accuracy of information.

While AI can generate content, make suggestions and even analyze data at a rapid pace, product options on the market often miss the mark in that they operate without the necessary checks and balances that come from human judgment and intelligence. And AI unchecked can result in biased outputs, misinterpretations, or even harmful and unethical recommendations. It’s vital to ensure your AI isn’t doing more harm than good.

Expert tackles the issue of human oversight head on, providing expertise that has been specifically curated by a leading HR consulting company with over 200 years in the business. It’s also been screened for responsible and ethical AI use and trained to not provide unethical, illegal or unauthorized advice.

Backed by an army of human HR consultants ensuring the accuracy of each response, Expert is paving the way in developing AI that not only caters to the HR community but is also trustworthy.

Finding new ways to grow efficiency for HR and benefits teams without sacrificing quality and trust has never been more needed. The integration of AI in HR practices is only still budding with promises to greatly shift work as we know it today. Is your team optimized for that new reality?