The problem

Let’s face it, as an HR and benefits professional, you didn’t enter this field to become a legal scholar. Yet, you may often find yourself neck-deep in legislative documents, decoding jargon and trying to keep pace with ever-changing regulations. Why? Because when it comes to employment law, compliance isn’t optional; and failure to comply can cost your organization serious money and reputational damage.

The challenge is, there’s just so much of it! Wage and hour laws, health and safety requirements, leave policies, worker classification rules — each area with its own set of federal, state and sometimes local nuances. And these rules aren’t static. They evolve constantly in response to court decisions, political shifts and economic trends.

Staying current means your team often spends more time reacting to regulation than leading on culture, performance or employee experience. And it’s not because you don’t want to add strategic value, but you don’t have the time to. When a regulation changes, or a new one emerges, your organization needs to know what it means, how it applies and what policies or procedures need updating. That process takes time, expertise and, usually, a lot of second-guessing.

The solution

No AI tool out there has really solved this well. Most tools give you bits and pieces, but they don’t offer the confidence you need to make decisions. Until Expert. Expert is the first solution built specifically for HR and benefits professionals who need timely, trustworthy guidance on regulatory issues¹.

The beauty of Expert lies in its simplicity. It takes dense, complicated legal texts and translates them into clear information you don’t need a law degree to understand. Scrolling through 60-page PDFs can now be a thing of the past. You can get fast, plain-language legislative and regulatory knowledge in a moment’s notice.

HR and benefits pros know the risks of getting it wrong. If you rely on random search results or outdated blogs to answer a compliance question, the implications can be huge — lawsuits, penalties and employee mistrust, to name a few. Expert pulls on WTW’s expertise to serve up trustworthy information.

In today’s world, people want answers immediately. If something hits the news — a court decision, a new bill, a policy update — your employees are going to ask about it. They’ll expect your team to have the answer right away. Expert helps you meet that moment with confidence, without spending hours fact-checking.

Your team may spend a lot of time on regulation today, but with Expert, that time can be drastically reduced. The goal isn’t to remove humans from the process, it’s to free them up. Less time buried in compliance means more time leading culture, supporting teams and driving value. And that’s what you’re really here to do.

¹ Expert provides valuable insights about legislative and regulatory topics but is not a substitute for legal advice. Please seek legal counsel when necessary.