HR AI assistant recognized for delivering practical, measurable impact

NEW YORK, March 10, 2026 – WTW, a leading global advisory, broking and solutions company, today announced that Expert, its HR AI assistant, has been named a 2026 Lighthouse Tech Award Winner. Formerly known as the HR Tech Awards, the Lighthouse Awards recognize HR technology solutions that deliver measurable impact across the hiring, development, performance and retention of the workforce.

Expert was recognized in the Best Advance in Practical AI category following a rigorous evaluation by an independent panel of HR practitioners, consultants and educators. Judges cited Expert’s proven ability to drive efficiency and real-world value, including reported 40% to 60% time savings on repetitive tasks and increased capacity for small and midmarket HR teams to focus on strategic priorities.

Launched last year, Expert streamlines the work of HR, compensation and benefits teams, improving efficiency and performance. Expert is already helping HR teams work faster and more confidently across critical use cases, including:

• Job architecture, with 31% faster work, including job leveling, classification and role descriptions
• Compliance research, with one-in-three users accessing trusted legal and regulatory guidance instantly
• Communication, with 21% improvement in content quality, enabling faster creation of policies, procedures and HR communications